Contact Us
Have questions about Smash Karts? Need technical support? Want to share feedback? We're here to help!
How to Contact Us
General Support
For technical support, gameplay questions, bug reports, and general inquiries
⏱️ Response time: 24-48 hours
Business Inquiries
For partnerships, advertising, and business-related questions
⏱️ Response time: 3-5 business days
📝 What to Include in Your Email
- • Clear subject line (e.g., "Game loading issue", "Feature request")
- • Detailed description of your question or issue
- • Browser/device info (for technical issues)
- • Screenshots if applicable
Before You Email
Save time by checking our FAQ section first! Most common issues are answered there.
Check FAQ SectionGet in Touch
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: 10:00 AM - 4:00 PM EST
We monitor emails during these hours
Common Issues
Game Won't Load
Try refreshing the page, clearing cache, or switching browsers
Controls Not Working
Check if another application is interfering with keyboard input
Mobile Issues
Enable landscape mode and ensure stable internet connection
Connection Problems
Check your internet connection and try different game servers